Terms and Conditions

/Terms and Conditions
Terms and Conditions 2017-09-03T20:27:51+00:00

Preamble

The Atril Solutions company deals with the distribution of the Déjà Vu software that can be described as a computer assisted translation tool that increases efficiency in translating by re-using previous translations and providing an integrated and unified environment for carrying out translation work.

The Atril Solutions Company offers distance selling of licences for the use of its software via the In-ternet. The present Terms and Conditions of Sale are applicable to sales concluded through the Atril Solutions Internet Site www.atril.com.

Definitions

Company: ATRIL SOLUTIONS
Internet Site: the Internet site of the Company.
Client: All persons or entities ordering one or more products from the Company within the framework of its business activity or not.
Product / Products: the licence(s) for the use of software programs offered for sale on the Internet Site and delivered in a box containing (1) CD-ROM with all the program files for which the user licence is granted, and a “dongle” containing the activation key.
Terms and Conditions: all of the specifications defined in the present terms and conditions of sale applying to all orders placed with the Company.

Company details

ATRIL SOLUTIONS, a limited Company with registered capital of 12,000 Euros.
Head office: 40 rue Milton 75009 Paris France

Commercial division ATRIL FRANCE:

40, rue Milton

75009 Paris

Registered at the trade and companies register of Paris under the number 500 107 925

Commercial division ATRIL SPAIN:

Calle Cólquide 6

Portal 1, Planta 1

28231 Las Rozas (Madrid), Spain

Registered at the Madrid Mercantile Registry, Folio 51, Book 19.550, 8th section, Sheet M-343.454, 1st registration.

Telephone and fax details:

Commercial Division ATRIL FRANCE

Tel.: +33(0)1.49.70.95.60

Fax.: +33(0)1.49.70.02.60

Commercial Division ATRIL SPAIN

Tel.: +34(0).91.146.1660

Fax.: +34(0).91.146.1661

Acceptance of the conditions

The Client acknowledges being aware, at the time the order is placed with the Company, of the sales conditions on this screen and hereby declares full and unreserved acceptance of the same.

The present terms and conditions of sale govern the contractual relations between the Internet Site and the Client, the two parties accepting them without reserve. These Terms and Conditions take precedence over all other conditions appearing in any other document, unless otherwise explicitly stated in writing.

Products

The Products for sale are all those present on the Internet Site. It is the up to the Client to evaluate whether the Product meets his/her requirements. For all complementary information on the features of the Product or its use, the Client must approach the Company.

In every event, the Company cannot be held liable for damages, whatever they may be, connected to the use or the inability to use the Product sold.

The photographic illustrations, supporting the Products along with the texts are not contractually binding. If errors have slipped in, the Company cannot be held liable for whatever reason.

Availability

Our Product offerings and prices are valid for as long as they appear on the site, subject to availability.

Price

Prices are expressed in Euros, in Pounds and in Dollars . The price indicated on the Products does not include shipping expenses & package.

The price indicated on the order confirmation or the invoice is the final price including all taxes and including VAT. This price includes the price of the Products, the costs of picking, packing and the safe-keeping of the Products and the shipping expenses.

The Company reserves the right to change the price of its Products at any time but is bound to abide by the prices indicated on the Internet Site at the time of your order.

VAT

For all the Products despatched outside the European Union, the price will be calculated excluding VAT on the invoice. Each Client is responsible for declaring and paying VAT, customs duty, local taxes, import duties or other State taxes required in his/her country. These duties and fees do not fall within the responsibilities of the Company.

Order confirmation

During order placement on the Internet Site, a “confirmation” page is displayed allowing the Client to check/edit the details of the order and the total price.

The Client confirms his/her order by clicking on the “Confirm your order” button at the bottom of the page. He/she then has access to the Internet Site page where his/her order will be definitively confirmed by completing the payment.

Following payment, the Client receives a notification of order placement from the Company, (by e-mail). We recommend that the Client keeps a copy of this email as proof of his/her order.

Cancellation period

The Client has seven working days starting from the date the order is received to cancel the order.

During this time, the Client may return, at his/her expense and without further penalty, the Product(s) found to be unsuitable. The Client may then choose between, on the one hand, the refund of the amount paid for the returned Product(s) or on the other hand, the exchange of the Products ordered. The Product(s) returned at the expense of the Client must, of course, be in as good a condition as when it was (they were) delivered by the Company.

This cancellation period does not refer to computer software that has been opened or when the seal has been broken by the Client.

Delivery and lead time

The Products ordered will be delivered to the address given by the Client during the order process, within 30 days following the payment of the order or the contract may be terminated and amounts paid refunded.

The time mentioned above is an average time depending on the destination, the mode of transport used and the availability of the Product. Late deliveries do not entitle the Client to damages.

In the event that the goods delivered or service provided to the Client does not comply, the Company will endeavour to remedy the situation or refund the Client.

The Company reserves the right to choose the shipper and guarantees the transportation of the Products. The postage costs are invoiced to the Client on the Company’s invoice.

Payment, invoicing

The payment of the Products is done by cheque or bank card (Bank Card, VISA Card or MAS-TERCARD). All purchases are to be paid at the time the order is placed.

Payment by bank card for all customers except freelancers and customers from Spain
The Client’s bank card will be debited in Euros when the order is accepted by the POWERLING Company.

The processing of your bank details will be held secure by CyberMut System-Paiement CIC, our payment service provider

None of your bank card information is passed from CIC Paiements to the Company, except in the event of a claim regarding a specific transaction. The transfer of information between the Client and CIC Paiements is secured using the SSL standard that encrypts the Client’s bank card details.

Payment by bank transfert for all customers exceptt freelancers and customers from Spain

Account holder: ATRIL SOLUTIONS

Bank : CIC St léonard Boulogne

ST LEONARD BOULOGNE ENT
47 ZI DE LA LIANE
ZONE INDUSTRIELLE
62360 ST LEONARD

RIB : 30027 17536 00020019101 24

IBAN : FR76 3002 7175 3600 0200 1910 124

SWIFT/BIC : CMCIFRPP

Payment by cheque for customers from France
Payment by cheque can only be accepted with cheques in Euros and accepted by a French bank

The cheque must be made out to SARL ATRIL SOLUTIONS and sent, along with the purchase order printed out from the website, to:
ATRIL SOLUTIONS 40 rue Milton 75009 Paris– France.
In the event of a cheque payment, the Product ordered will only be despatched once the payment has been received by the ATRIL SOLUTIONS Company.

Payment by paypal for all customers except freelancers and customers from Spain

Payment by paypal can be made to the following address: paypal@atril.com

Payment by bank card for all freelancers and customers from Spain
The Client’s bank card will be debited in Euros when the order is accepted by the ATRIL Company.

The processing of your bank details will be held secure by RBS WorldPay, our payment service provider.

None of your bank card information except the cardholder name is passed from RBS WorldPay to the Company, except in the event of a claim regarding a specific transaction. The transfer of information between the Client and RBS WorldPay is secured using the SSL standard that encrypts the Client’s bank card details.

Payment by bank transfert for all freelancers and customers from Spain
Payment by bank transfer should be made in Euros, Pounds or Dollars to the following account: Account holder: Atril Language Engineering SL

Bank: Banco Popular Español

Branch: Las Rozas 3306-28

Address: Avenida Polideportivo Esquina Travesia del Matadero, 28230 Las Rozas, Madrid

SWIFT/BIC code: POPUESMM

IBAN: ES67 0075 3306 7406 0002 2342

Account number: 0075 3306 74 0600022342

If your bank allows you to type a description for the transfer, please include the number of Atril’s proforma invoice for the purchase

Payment by paypal for all freelancers and customers from Spain

Payment by paypal can be made to the following address: contact@atril.com

Guarantees and after-sales service

In accordance with article 1641 and following articles of the civil Code, the Client benefits from the legal guarantee against latent defects. Therefore, in the event that the Product has a production defect making it unsuitable for its intended use, the Client may contact the after-sales service of the Company by sending:

either an e-mail to support@atril.com
or a registered letter with acknowledgement of receipt to the company at the following address: ATRIL SOLUTIONS 40 rue Milton 75009 Paris – France

The Client then has the choice between returning the Product and receiving a full refund or keeping the Product and receiving a refund of part of the price.

In the event that the Client chooses to return the Product, the postage costs would be at the Company’s expense on the basis of the original delivery mode. The Client acknowledges that the Company has duly fulfilled its obligation of information.

Personal data

The Client gives his/her consent to the use of the personal data collected in the processing of the present purchase order, as part of the Company’s customer database.

In accordance with the law n° 78-17 of 6th January 1978, the Client may at any time have access and edit the data referring to him/her. On request, the data can be communicated to him/her and edited in the event of an error or modification.

The Client may also request that the data not be communicated to third parties by sending a letter to the Company.

Terms of use

Software programs are protected by copyright and intellectual property regulations and international treaties. The sale of software and other products involves, under no circumstances, transfer of reproduction, representation, or exploitation rights and more generally any rights acknowledged either currently or in the future to those who participated in the making of software. The buyer is only allowed to install and use one specimen of the downloaded software on a single computer. It is however generally admitted that the principal user may make a backup or archive copy of the software.

Applicable law and jurisdiction – claims

The present Terms and Conditions are governed by French law.

In the event of any dispute in connection with the interpretation, execution or performance of any of the provisions of the Terms and Conditions and should the Company and the Client fail to come to an amicable agreement, the dispute shall be referred to the French courts.